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ROBERT DUTKIEWICZ

Solving Business Issues With Tech

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TECHNOLOGY ENTHUSIAST

Decades of experience in developing complex solutions with customers
while building strong partnerships.

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I have spent years working in both small and enterprise business environments gaining experience and wisdom. I know that getting results is not simply mastery of your own products and services or simply learning a few selling techniques. Sure to succeed in today business environment requires skills and knowledge but also the ability to act instinctively on intuition gained through hard-won success.


Smart technology providers have learned that you are no longer selling. Instead, you are seeking a deep understanding of a customer's business. Through engagement, attentive listening, intelligent questions and bringing together the right parties the goal is to identify both known and unknown needs and pain points that prevent an organization from being their best. Then to eliminate them.


In today's business world there are no longer buyers and sellers, that’s old school thinking. These days organizations come together as equal partners to understand how to eliminate friction and pain.  Business look for more than just the value provided by product or services sold. Sales professionals today use our both our companies and our own personal knowledge, expertise, and experiences to shine a light on hidden obstacles standing in the way of an organizations success.


As a sales professional I am passionate about my customer's success. I feel that a win/ win is the only acceptable outcome. Anything less I would rather walk away and re-engage another time. Getting to that mutually beneficial outcome is my ultimate goal. I want my customer to be ready and excited to implement (and pay) for my solution or services. The hard work of happy customers excited to implement and purchase my products or services pays long-lasting dividends.

 Integrity builds legacies.

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MY EXPERIENCE

Background & Expertise

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ACCOUNT EXECUTIVE

October 2018 - Present (5Years)

Managed the ERP needs discovery and sales processes for over 25 companies.  
Responsible for generating $1.5 million in SaaS annual re-occurring and over $2 million in services revenue.

The New House

REAL ESTATE BROKER- SOLID GROUND REALTY

December 2015- October 2018 (2 years 10 Months)

Partnered to launch Real-Estate company Solid Ground Realty serving St. Joseph and Elkhart Counties, IN.

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BUSINESS ENGAGEMENT MANAGER- QUANTASI

February 2017–June 2017 (5 Months)

Responsible for productization, establishing lead and opportunity management process, marketing, account
management and business development.

Freelancer

GROWTH HACKER TEAM LEAD- NASTEL/ JKOOL

January 2016–December 2016 (1 year)

Responsible for leading a business development team to drive customer engagement and positive experiences
with jKool, (SaaS-based technology platform that delivers intuitive technical and business insights derived from
its real-time Big Data and Fast Data analytic capabilities). Managed setting up branch office along with
recruiting and hiring of the team. Helped in developing of both lead generation and Sales Opportunity
Management process along with integration into existing Salesforce CRM implementation.

Freelancer

ECOMMERCE MARKETING MANAGER-  BART SUPPLY INC.

September 2012–March 2014 (1 year 7 months)

Worked and managed 3rd party web development team to provide roll-out of eCommerce website and
integration with internal legacy inventory and order management systems. Spearheaded PPC campaigns with
google adWords, Yahoo, Facebook, and Bing. Worked with partners to develop and run demand and website
traffic generation programs. Managed website SEO improvements and ERP integration along with social
media engagement.

Tall Buildings

CHANNEL PARTNER MANAGER- DOUBLE-TAKE SOFTWARE INC.

September 2001–December 2009 (8yrs 4 Months)

Supported Double-Take sales through Dell | EMC. Serving as a subject matter expert I worked with regional
Dell sales teams to provide pre-sales support, training, knowledge transfer, sales enablement, and program
management. Supported Double-Take software sales through Dell Inc. providing technical sales assistance in
scoping custom software solutions. Worked with Dell SMB, State & Local Government, federal government,
and corporate enterprise teams across North America to integrate Double-Take into many server, SAN, NAS,
blade and other hardware sales across the globe. Lead closing of opportunities in the Small and Medium
Business Segment where enterprise solution support was not needed. Grew revenue through Dell from nil to
over 12 million in annual global sales making up over 17% of total company revenue.

Quiet Desk

CHANNEL PARTNER MANAGER-  DOUBLE-TAKE SOFTWARE INC.

January 2001– September 2001 (9 Months)

Managed and grew Double-Take Value Added Reseller and distribution channels including major domestic
distributor’s and international distributors/ resellers including EMEA and APAC. Provided program
management, pre-sales support, inventory management/ stocking orders and streamlining of order fulfillment.

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INSIDE SALES REPRESENTATIVE- DOUBLE-TAKE SOFTWARE INC.

September 2000–January 2001 (5 Months)

Responsible for lead follow-up and qualification/ business development for Mid-West and South East Region of the United States. Helped to develop and increase
monthly sales by 1.5x.

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ACCOUNT EXECUTIVE- BART SUPPLY INC.

June 1995– September 2000 (5 years)

B2B direct sales with a focus on relationship selling. Through strategic account management doubled territory
revenue from 500k to 1m. Instrumental in developing key accounts in St. Joseph, Elkhart, Lagrange, Kosciusko
counties.

SALES SKILLS

My approach to sales has always been to focus on the customer and listen closely. My goal is to understand both what is said and what is left unsaid by the people that I am working with. I strive to establish a strong rapport through showing integrity and understanding in all of my actions.

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SOLUTION SELLING

Michael T. Bosworth

Formally trained in the solution selling methodology and with years of experience I have learned  how to bring a consultative approach to identifying pain points within an organization. Once identifying who is all affected by this pain I work to bring all of the right players together and then closely collaborate with  my clients and internal technical teams to architect solutions that will bring lasting value.

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SANDLER SELLING

Qualitative listening to bring deep understanding.

The David Sandler was one of the pioneers to taking a different approach to sales. The Sandler philosophies are a great complement to Solution Selling.   The idea of being a more customer focused approach that tries to qualify and speak with the right people and then understand those people and their professional roles and needs. This philosophy tries to help clients realize their own wants and needs for the products or services that you are helping to provide. I see this a a great complement to solution selling taking a consultative  and fiduciary approach to selling and trying to always end with a win/ win for everyone.

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"You may never know what results come of your actions, but if you do nothing, there will be no results."

Mahatma Gandhi

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LET’S CONNECT

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